For Alan Wake 2, please see this page. If your issue isn’t described here, use the “Contact Us” button on the page to get in touch with Epic Games support.

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For Alan Wake Remastered, please see this page. If your issue isn’t described here, use the “Contact Us” button on the page to get in touch with Epic Games support.

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For Control, you can submit your issues directly to the development team using this link. If you want to speak to someone, reach out to 505 Games Support on Discord or through their support website.

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For Quantum Break, Alan Wake and Alan Wake’s American Nightmare, please contact Xbox Support.

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For Max Payne games, please contact Take-2 support.

Feel free to share your thoughts to feedback@remedygames.com

‍Please send your email in English.

Note that the feedback email is not for game support tickets.

Permission granted! Just make sure that you don’t include licensed in-game music in your video, as our game licenses don’t cover external usage, such as YouTube videos.

All Poets of the Fall and Old Gods of Asgard songs featured in Alan Wake, Alan Wake Remastered, and Control, are safe to stream on Twitch, YouTube, Facebook, and anywhere else you stream games, and you will not be issued a copyright strike.

In Quantum Break and Control, you can turn copyrighted music off from the game menu under audio settings.

Please note that Max Payne intellectual property is owned by Take-Two Interactive and we can’t give permission to use game material on their behalf.

Remedy is 100% committed and focused on its internal projects and cannot take on new ventures. Unfortunately we cannot review your game ideas due to legal prudence. Please do not send Remedy any game ideas.

Find out more on our playtest page!

Please see our open positions.

For media enquiries and interview requests, please contact us at press@remedygames.com‍

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Please send your email in English.